Privacy Policy
TechTrend Innovations
Effective Date: June 29, 2025

TechTrend Innovations ("we," "us," or "our") is dedicated to safeguarding the privacy of our clients and users. This Privacy Policy details how we collect, use, store, and protect personal data in accordance with Uganda’s Data Protection and Privacy Act, 2019, as well as applicable international standards (e.g., GDPR, HIPAA where relevant).

1. Information We Collect
   - Personal Data: Names, email addresses, phone numbers, and payment details provided by clients during registration or transactions.  
   - Usage Data: Information regarding your interactions with our software (e.g., HMS, POS, apps), including IP addresses and device information.  
   - Healthcare Data: For HMS users, patient information (e.g., medical records) processed on behalf of healthcare providers.

2. How We Use Your Information
- To provide and enhance our services (e.g., HMS functionality, POS transactions).
- To process payments and manage subscriptions.
- To fulfill legal obligations (e.g., tax reporting).
- To communicate updates, promotions, and support information.

3. Data Storage and Security
- Data is securely stored on cloud servers (e.g., AWS) with AES-256 encryption and stringent access controls.
- We conduct regular security audits and comply with PCI-DSS (for POS/virtual cards) and HIPAA (for HMS where applicable).
- Data retention: Personal data is retained only as long as necessary for service delivery or legal compliance.

4. Data Sharing
- We do not sell or share personal data with third parties except:
- With service providers (e.g., payment processors, hosting partners) under strict confidentiality agreements.
- To comply with legal obligations or court orders.
- Healthcare data in HMS is owned by the client (hospital/clinic) and will not be shared without consent.

5. Your Rights
- You have the right to access, correct, or delete your personal data by contacting us at [Insert Email, e.g., support@techtrend.ug].
- Opt out of marketing communications.
- File complaints with the National Information Technology Authority-Uganda (NITA-U).

6. Contact Us
admin@techqnest.com